What is your cannabis delivery app all about?
Our cannabis delivery app allows you to browse and order a variety of cannabis products, including flowers, edibles, concentrates, and more, and have them delivered to your doorstep.
Is your cannabis delivery app legal?
Our cannabis delivery app operates in compliance with all applicable laws and regulations regarding the sale and delivery of cannabis products. We only serve customers who are 21 years of age or older and have a valid government-issued ID.
How do I place an order through your cannabis delivery app?
You can browse our selection of products and add them to your cart. Once you are ready to checkout, you will need to provide your delivery address and payment information. Once your order is confirmed, we will provide you with an estimated delivery time.
What types of cannabis products do you offer?
We offer a wide selection of cannabis products, including flowers, edibles, concentrates, topicals, and more. Our products come from reputable brands and undergo rigorous quality testing.
How long does it take for my order to be delivered?
Delivery times may vary depending on your location and the volume of orders we receive. We strive to deliver all orders within the estimated delivery time, but delays may occur due to factors outside of our control.
Can I track my order through your cannabis delivery app?
Yes, you can track your order through our app. Once your order has been dispatched, you will receive a notification with a tracking number that you can use to track your delivery in real-time.
What is your return policy for cannabis products?
We do not accept returns for cannabis products for health and safety reasons. If you are not satisfied with your purchase, please contact us within 24 hours of delivery to request a refund or exchange.
How do you ensure the safety and quality of your cannabis products?
We only source our products from licensed and reputable producers who adhere to strict quality and safety standards. All of our products undergo rigorous testing to ensure purity, potency, and consistency. We also follow strict hygiene protocols during the delivery process to ensure the safety of our customers and drivers.
What payment methods do you accept?
We accept various payment methods, including debit and credit cards, cash, and digital wallets. We do not accept checks or money orders.
Is my personal information and payment information secure with your cannabis delivery app?
Yes, we take the privacy and security of our customers very seriously. We use industry-standard encryption and security protocols to protect your personal and payment information.
What is your cannabis delivery app called?
Our cannabis delivery app is called “The Plug Delivery.”
How does The Plug Delivery work?
The Plug Delivery partners with local dispensaries to provide fast and reliable delivery of cannabis products to customers. Customers can browse the menu of participating dispensaries, place an order through the app, and have their products delivered right to their doorstep.
What types of cannabis products can customers order through The Plug Delivery?
Customers can order a variety of cannabis products through The Plug Delivery, including flower, concentrates, edibles, topicals, and more.
How long does it typically take for The Plug Delivery to deliver an order?
Delivery times may vary depending on the location and traffic, but we strive to deliver orders as quickly as possible. Typically, customers can expect their order to be delivered within 20-45 mins.
What areas do you currently serve?
We currently serve select areas in Michigan & Colorado. We are constantly expanding our service areas, so check back frequently to see if we have expanded to your area.
What if I have issues with my order or delivery?
If you have any issues with your order or delivery, please contact us immediately through the app or customer service hotline. We will do our best to resolve any issues as quickly as possible
Is there a minimum order amount for delivery?
Yes, there is a minimum order amount for delivery. The minimum order amount may vary depending on the dispensary partner and location.
How does payment work?
Customers can pay for their orders through the app using a credit or debit card. Some dispensary partners may also offer cash on delivery as an option.
How do I know if my order has been confirmed?
You will receive an order confirmation email and/or text message once your order has been placed and confirmed by the dispensary partner.
Can I track my delivery?
Yes, you can track your delivery through the app. Once your order has been confirmed, you will receive a tracking number and can track your delivery in real-time.