Faq

Our cannabis delivery app allows you to browse and order a variety of cannabis products, including flowers, edibles, concentrates, and more, and have them delivered to your doorstep.

Our cannabis delivery app operates in compliance with all applicable laws and regulations regarding the sale and delivery of cannabis products. We only serve customers who are 21 years of age or older and have a valid government-issued ID.

You can browse our selection of products and add them to your cart. Once you are ready to checkout, you will need to provide your delivery address and payment information. Once your order is confirmed, we will provide you with an estimated delivery time.

We offer a wide selection of cannabis products, including flowers, edibles, concentrates, topicals, and more. Our products come from reputable brands and undergo rigorous quality testing.

Delivery times may vary depending on your location and the volume of orders we receive. We strive to deliver all orders within the estimated delivery time, but delays may occur due to factors outside of our control.

Yes, you can track your order through our app. Once your order has been dispatched, you will receive a notification with a tracking number that you can use to track your delivery in real-time.

We do not accept returns for cannabis products for health and safety reasons. If you are not satisfied with your purchase, please contact us within 24 hours of delivery to request a refund or exchange.

We only source our products from licensed and reputable producers who adhere to strict quality and safety standards. All of our products undergo rigorous testing to ensure purity, potency, and consistency. We also follow strict hygiene protocols during the delivery process to ensure the safety of our customers and drivers.

We accept various payment methods, including debit and credit cards, cash, and digital wallets. We do not accept checks or money orders.

Yes, we take the privacy and security of our customers very seriously. We use industry-standard encryption and security protocols to protect your personal and payment information.

Our cannabis delivery app is called “The Plug Delivery.”

The Plug Delivery partners with local dispensaries to provide fast and reliable delivery of cannabis products to customers. Customers can browse the menu of participating dispensaries, place an order through the app, and have their products delivered right to their doorstep.

Customers can order a variety of cannabis products through The Plug Delivery, including flower, concentrates, edibles, topicals, and more.

Delivery times may vary depending on the location and traffic, but we strive to deliver orders as quickly as possible. Typically, customers can expect their order to be delivered within 20-45 mins.

We currently serve select areas in Michigan & Colorado. We are constantly expanding our service areas, so check back frequently to see if we have expanded to your area.

If you have any issues with your order or delivery, please contact us immediately through the app or customer service hotline. We will do our best to resolve any issues as quickly as possible

Yes, there is a minimum order amount for delivery. The minimum order amount may vary depending on the dispensary partner and location.

Customers can pay for their orders through the app using a credit or debit card. Some dispensary partners may also offer cash on delivery as an option.

You will receive an order confirmation email and/or text message once your order has been placed and confirmed by the dispensary partner.

Yes, you can track your delivery through the app. Once your order has been confirmed, you will receive a tracking number and can track your delivery in real-time.